What is Counter.wmail-service.com [Virus Removal] ?


Counter.wmail-service.com is a malicious domain that helps as the command and control (C&C) server for the VenomSoftX malware. This C&C Server acts as the central point where attackers can manage and monitor their targets. VenomSoftX is a notorious malware that goes by many names including Turla or Snake.

This virus is a JavaScript-based Remote Access Trojan with cryptocurrency-stealing capabilities.

How Does It Infect The System?

Malicious emails, compromised sites, and other social engineering techniques, such as phishing, fake software updates, or downloads spread the virus.

The malicious code will usually be embedded in a JavaScript document that executes when the file is opened.

Once executed, the Counter.wmail-service.com trojan can infect your PC and start monitoring activities, steal sensitive data like cryptocurrency wallets or banking credentials, and execute commands remotely.

The malicious code may also spread to other computers on your network or even across the Internet, by embedding it in emails and websites sent from a computer infected.


Counter.wmail-service.com is a Command & Control (C&C) server for VenomSoftX malware, a dangerous JavaScript-based RAT (remote access trojan), and a cryptocurrency hijacker. VenomSoftX focuses on stealing cryptocurrencies, clipboard content, fingerprinting the infected machine, and downloading additional payloads or executing commands.

In today’s digital world, protecting your computer from cyber threats is vital. One such threat is the Counter.wmail-service.com Trojan, which is a command and control server for the VenomSoftX malware. This dangerous malware aims to steal cryptocurrency, manipulate your computer and execute malicious actions.

To effectively remove Counter.wmail-service.com Trojan and protect your system, follow these step-by-step instructions. We’ll walk you through the steps and give you professional advice to make sure your computer is secure.

How to Remove Counter.wmail-service.com Trojan: A Step-by-Step Guide

  • Disconnect from the Internet: Disconnect your computer from the Internet to prevent malware from communicating with your command and control servers.
  • Boot in safe mode: Restart your computer and boot into Safe Mode. This helps prevent malware from loading during the startup process.
  • Update your antivirus software: Make sure your antivirus or antimalware software is updated to the latest version with the latest virus definitions.
  • Track a full system scan: Perform a full system scan using your antivirus or antimalware software. Allow the software to quarantine or remove any identified threats.
  • Use a malware removal tool: Consider using reputable malware removal tools like Malwarebytes or AdwCleaner to scan and clean your system.

Manually remove suspicious programs:

Check your installed programs and uninstall any unknown or suspicious applications.

  • Delete browser extensions: Remove any suspicious or unknown browser extensions from your web browsers.
  • Reset browser settings: Reset your web browser to default settings to remove any unwanted changes made by malware.
  • Check the hosts file: Make sure your hosts file is not modified. Malware can modify this file to redirect your Internet traffic.
  • Review system logs: Check system logs for unusual activities. Look for malware-related entries and take note of the details.
  • Software update and patch: Make sure your operating system and all software are up to date with the latest security patches.
  • Change passwords: Change passwords for your online accounts to prevent unauthorized access.
  • Backup important data: If you haven’t already, back up your important files. In some cases, malware removal can lead to data loss, so having a backup is essential.
  • Seek professional help: If you are unsure of the removal process or are experiencing difficulties, consider seeking help from a professional IT service.

Please think of that the steps mentioned above are general guidelines and the details may vary depending on the nature of the malware.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will reset the Winsock & the Hosts file. It will also run scans with MS Defender antivirus. Depending on the speed of your computer, this fix may take 50-55 minutes or more.

NOTE-2: As part of this fix all temporary files were removed. If you have any open web pages that have not been bookmarked, please bookmark them now as all open applications will be automatically closed.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome, and Opera + Brave caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Discord cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • Recycle Bin